A new affordable broadband law in the Empire State has led to AT&T dropping its 5G home internet product entirely.

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

Communications companies are stepping up to support communities impacted by the recent LA area wildfires with network ...

In it, she says she "discovered a life hack" to slash her monthly costs. She explained she was paying $90 a month for her ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

AT&T says if the outage qualifies, customers will receive a bill credit equaling a full day of service, but the amount of ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

Announced Wednesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber ...