New research reveals nearly 40% of UK customer service workers are considering quitting due to abuse. The Institute of ...

The Retail Bulletin has announced the establishment of the CX Alliance (CXA) following the recent closure of the Customer ...

Levi Strauss & Co. has opened an immersive flagship store in London's Knightsbridge as part of its commitment to the UK ...

Brits (77%) would ban paper receipts if they knew how many trees were cut down to generate them - and millennials are the ...

Digital Product Passports (DPPs) were widely regarded as some tech tool that was unlikely to have much impact on retailers ...

Next has raised its full year profit guidance after a strong performance in the first half of its financial year, In the six ...

Asda has announced that Mohsin Issa is stepping back from his executive leadership role at the supermarket to focus on his ...

Moonpig has said its group trading has been in line with expectations in its financial year to date despite ongoing macro ...

Anna Rasmussen is the Founder & CEO of OpenBlend – the platform for transforming 1:1s to boost performance and develop people ...

Footasylum is set to triple the size of its store at Merry Hill from 3,000 to 10,000 square feet. Having operated at the West ...

The retail niche has been through a lot in the past few years. With the brick-and-mortar revival after Covid and aftershocks of the 2020 mini-recession changing... View Article ...

MADL has raised a total of £18m. Making a Difference Locally was also shortlisted for the Community Engagement Programme of the Year award at the People in Retail Awards.