Chancel’s principle is that if it wants to offer the ultimate luxury experience, the hotel mustn’t worry about costs. If a guest feels pampered, he or she will come back often enough to keep your ...

It is a measure of how much resentment there is of us Gujaratis in certain circles that a news item about the number of Gujaratis who try and enter the US illegally every year has provoked much ...

So farewell then Vistara. You were a good airline and the Indian aviation scene is poorer for your passing. We shall all miss you.

Few Indian food terms are as misused as Mughlai. Wikipedia tells us that Mughlai refers to the food of the Mughals which sounds fair enough but then the entry goes on to bracket so-called Mughal ...

What if you could have dinner at a restaurant that existed for just one brief shining moment? Where, if you went back, a day or two later, there would be no sign that the restaurant with its elaborate ...

It is a strange time in our country’s politics when a gangster is a major player in two different front page stories in the space of a few days. Not since the 1990s when Dawood Ibrahim found his way ...

All over the world people rave about Asian service. The people who do the raving are mostly westerners who cannot conceive of a situation in which relatively poorly paid service staff (poorly paid by ...

In all my years of travelling, there is one country I had never been to: Greece. When I mentioned this to friends abroad, they were surprised. But no Indian I spoke to thought it was at all odd.

Over the last week, people I respect from outside India have all asked me a variation of the same question: Why are Indians so angry about the charges levelled by the US and Canada regarding possible ...

Though we think of the hospitality industry in general terms, combining hotels and restaurants together when we speak of hospitality, there is an important difference between the two sectors that we ...