Zomato entered into "exclusivity contracts" with partners in return for lower commissions, while Swiggy guaranteed business growth to certain players if they listed exclusively on its platform, according to non-public documents prepared by the Competition Commission of India (CCI).

The Competition Commission of India found food delivery giants Zomato and Swiggy breached competition laws by favouring select restaurants through exclusive contracts and pricing restrictions. The del

An investigation by India's antitrust body found food delivery giants Zomato and SoftBank-backed Swiggy breached competition laws, with their business practices favouring restaurant chains listed on their platforms,

Zomato entered into "exclusivity contracts" with partners in return for lower commissions, while Swiggy guaranteed business growth to certain players if they listed exclusively on its platform, according to non-public documents prepared by the Competition Commission of India (CCI).

Zomato reportedly enters "exclusivity contracts" with some partners in exchange for reduced commission rates, while Swiggy offers guaranteed business growth to specific players who agree to list solely on its platform.

The CCI documents are not public, in line with its confidentiality rules, and were shared with Swiggy, Zomato and the complainant restaurant groups in March 2024

Exclusivity arrangements between Swiggy, Zomato and their respective restaurant partners 'prevent the market from becoming more competitive' the CCI's investigation arm noted, says the report