A new affordable broadband law in the Empire State has led to AT&T dropping its 5G home internet product entirely.
In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...
AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...
AT&T will waive overage charges for prepaid and postpaid customers affected by the wildfires through February 6th. The ...
U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...
Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...
The telecommunications giant touted its new “AT&T Guarantee” in a press release. “The AT&T Guarantee will set a new bar in ...
We all hate outages. But AT&T wants to make up for them by paying customers if a service disruption occurs on its wireless or fiber networks. The carrier's new AT&T Guarantee pledges to ...
AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.