A new affordable broadband law in the Empire State has led to AT&T dropping its 5G home internet product entirely.

Communications companies are stepping up to support communities impacted by the recent LA area wildfires with network ...

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

Telecom and tech companies are helping Americans impacted by the LA wildfires stay connected, saving lives in the process.

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

Technology always advances. Yesterday, the best broadband connection was a wire line service from providers like the cable ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

The AT&T Guarantee will set a new bar in customer experience covering network, customer care and offers for consumers & small ...