Even though we celebrate Customer Service Week during the first full week of October, be sure to celebrate your employees’ ...

Shep Hyken is a customer service/CX expert ... So, You Want to Be a Motivational Speaker? (June 30, 2019) – I’ve been fortunate to be hired by companies and brands around the globe as a ...

Whether you want bold designs or simple quotes, there are endless creative poster ideas to explore. In this post, we'll share ...

or report a missing issue you can do so on our magazine customer care site. Self Tests If you would like to access the results of a test you have already taken, or upgrade your test to see your ...

Consider investing in some of the best motivational books to get you back in gear. Whether you’re on the hunt for a new inspirational read to flip through to resurge your motivation or are ...

Motivational Martin is definitely the guy you want to see . He helped me get into my 2021 m440i.great service ...

As the motivational poster in your high school locker room maintains, if it doesn’t challenge you, it doesn’t change you, and if we think of our careers with a growth mindset, we shouldn’t ...

UPDATE: Sep. 28, 2024, 1:00 p.m. EDT This article has been updated to include details of how to contact Amazon customer service ahead of October Prime Day 2024. Preparing for the impending chaos ...

This will help them to match the right product or service to the needs of each customer. It also means that the members of staff will be able to answer any questions customers have. For example if ...

Poster Orientation describes how the poster will be displayed, and there are two options: Portrait and Landscape. Check for poster orientation requirements in poster session guidelines before ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...