FARGO – North Dakota State University ’s foundation recently contracted an outside firm to take over its telemarketing, and the shift is already yielding big gains. The call center brought in about ...

NEXT-LEVEL ROBOCALLS. In May, Google debuted Duplex, an artificially intelligent assistant that can make mundane phone calls on behalf of a human. Now, Google is looking to partner with companies that ...

Telemarketing Japan Inc. in December will open one of China’s largest call centers in Shanghai, targeting U.S. and Japanese companies seeking cheaper alternatives to their English home-market ...

ROCHESTER — Spectrum/Charter Communications is pulling the plug on a business telemarketing center, where 60 people work on the Rochester Technology Campus. Employees at Spectrum say company officials ...

Life at home has become a little easier and a lot more peaceful for Jerry McDaniel since July 1. The Houstonian was among the first wave of Texans to place their telephone numbers on the state's ...

Health benefits firm Humana Inc. will open two new telemarketing call centers in Arizona. The first, based in Phoenix, will employ 330 workers, and will support Humana’s Medicare Advantage benefit ...