WESTLAKE VILLAGE, Calif.: 15 February 2012 — Avaya, a global provider in business collaboration systems, software and services, has achieved certification for a fourth consecutive year under the JD ...

Company establishes a single, centrally managed virtual contact center for seamless support of customers in seven states. Self-service capabilities developed with Avaya Aura® Experience Portal save ...

Timed to coincide with the Enterprise Connect 2013 conference, Avaya announced additions to its Avaya Collaborative Cloud portfolio with offers specifically designed for cloud service providers (CSPs) ...

RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Avaya (NYSE:AVYA), today launched Avaya OneCloud™ for Service Cloud on Salesforce AppExchange, empowering customers to connect Avaya OneCloud™ to Salesforce ...

Avaya is formalizing an outsourcing service it has been offering select clients for the past year. The service, Avaya Communications Outsourcing Solutions, manages all of a company’s communications ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Avaya has extended the capabilities of its contact center platforms to ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Avaya, a provider of business communications applications, ...

Avaya Inc. (NYSE:AV), a leading global provider of business communications applications, systems and services, today announced that it will be at the SpeechTEK West 2006 exposition and conference to ...

Avaya Inc. today is announcing a new subscription-based monthly voice-over-IP (VoIP) service for medium and large businesses that allows them to avoid complicated equipment installations. The ...

Today Avaya announced that regional service provider nTelos Wireless is driving down costs and delivering market-leading customer service by using Avaya Customer Experience Interaction Management ...