A new affordable broadband law in the Empire State has led to AT&T dropping its 5G home internet product entirely.

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

Telecom and tech companies are helping Americans impacted by the LA wildfires stay connected, saving lives in the process.

The telecommunications giant touted its new “AT&T Guarantee” in a press release. “The AT&T Guarantee will set a new bar in ...

Additionally, AT&T will work with small business customers to make things right by connecting them with technic ...

We all hate outages. But AT&T wants to make up for them by paying customers if a service disruption occurs on its wireless or fiber networks. The carrier's new AT&T Guarantee pledges to ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.