In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

AT&T Wireless is the cellular branch of AT&T services. The company offers a variety of plan options to suit every customer's needs. Choices include unlimited text, talk and data plans, shared data ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T will waive overage charges for prepaid and postpaid customers affected by the wildfires through February 6th. The ...

Instead, AT&T connects those customers using fixed wireless connections such as AT&T Internet Air or a DSL hybrid service. That means less value and much slower speeds than you'll get with fiber.

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

The Federal Communications Commission gave AT&T Inc. an early Christmas present: permission to replace old copper home-phone lines with a new wireless landline technology. The regulatory step is ...

Do industry reports on the state of the US wireless carrier situation matter much? Probably not to most of us. For many, ...