T-Mobile Strikes Deal With OpenAI
T-Mobile US said it would partner with OpenAI to build an artificial-intelligence platform designed to help the telecom company gain and keep customers. The companies said the new platform, called IntentCX,
T-Mobile embraces AI tech by giving OpenAI customer data
T-Mobile’s motive for the partnership with OpenAI to build IntentCX is to cut down on subscriber loses, the indicator of success for telecom companies. T-Mobile has a relatively low subscriber-churn rate, reporting the best in the industry in an earnings report in July.
T-Mobile's AI Efforts Make 5G Interesting Again
At its recent Capital Markets Day, T-Mobile made an effort at reigniting some excitement around 5G, announcing partnerships with OpenAI and Nvidia for AI technology-based initiatives.
T-Mobile partners with OpenAI for customer service revamp
T-Mobile and OpenAI will build a new customer service system powered by AI agents as part of a multi-year partnership announced on Wednesday. Why it matters: Customer service has emerged as one of the top business uses for generative AI, along with coding and marketing.
T-Mobile US, OpenAI strike customer data deal
T-Mobile US forged a multi-year agreement with OpenAI to provide it with customer data for an intent-driven AI-decisioning platform.
OpenAI Partners with T-Mobile to Build AI Agents for Customer Service
T-Mobile announced a multi-year partnership with OpenAI to create AI agents for a customer service platform called IntentCX.
T-Mobile teams up with AI to redefine customer service
T-Mobile is making a bold move into AI in 2024, partnering with OpenAI to revolutionize how it handles customer support. With their new system, “IntentCX,” AI will do more than just answer questions—it'll take action.
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T-Mobile and OpenAI Join Forces to Revolutionize the Customer Experience with First-Ever Intent-Driven AI-Decisioning Platform
"T-Mobile deeply understands how to delight customers, and is driven to deliver better, more personalized solutions," said OpenAI CEO Sam Altman. "We're thrilled to partner with them to build faster, ...
T-Mobile US (NasdaqGS:TMUS) Unveils T-Priority for First Responders and Partners with OpenAI for IntentCX
T-Mobile US (NasdaqGS:TMUS) is currently experiencing a mix of significant growth and notable challenges. Recent developments ...
T-Mobile Surpasses 2021 Capital Markets Day Goals, Sets New Ambitions, Boosts Dividend & More
T-Mobile unveils 3-year plan for growth, AI partnerships, and dividend increase. Aims for $75B-76B in service revenue and 5G ...
T-Mobile forecasts adjusted free cash flow up to $19 bln in 2027
Telecom operator T-Mobile said on Wednesday it expects adjusted free cash flow to be between $18 billion to $19 billion in ...
Momentum is 'on our side’ going into AI era: T-Mobile CEO
Yahoo Finance executive editor Brian Sozzi sits down with T-Mobile (TMUS) CEO Mike Sievert to discuss the company’s momentum ...
T-Mobile projects Ebitda to reach $39 billion by 2027, aided by Nvidia and OpenAI partnerships
Mobile, which hit an all-time this week, fell as much as 2.8% to $197.05 after the forecast, suggesting the outlook may have ...
T-Mobile Forecasts Adjusted Free Cash Flow up to $19 Billion in 2027
(Reuters) -T-Mobile said on Wednesday it expects adjusted free cash flow between $18 billion and $19 billion in 2027 as the ...
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T-Mobile's New AI Service May Soon Handle Support and Make Account Changes for You
For example, if someone reaches out about a network issue, the AI product will be able to look at the network conditions in ...