Passenger complaints about airline travel surged in 2023
Jul 5, 2024 · Disability-related grievances rose by more than a quarter compared with 2022, with some incidents making headlines, including a paraplegic Delta Air Lines passenger in December 2023 who...
Air Travel Consumer Report: December 2023, Full Year 2023 …
Mar 1, 2024 · WASHINGTON – The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of December 2023 and calendar year 2023 for on-time performance, mishandled baggage, mishandled wheelchairs and scooters, and oversales.
Air Travel Consumer Report: June-December 2023, Full Year 2023 …
Jul 5, 2024 · WASHINGTON – The U.S. Department of Transportation (DOT) today released data on the submissions (complaints, inquiries, and opinions) it has received from consumers about air travel for June-December 2023 and the full calendar year 2023.
Air travel is getting worse. That's what passengers are telling the …
WASHINGTON (AP) — Air travel got more miserable last year, if the number of consumer complaints filed with the U.S. government is any measure. The Transportation Department said Friday that it received nearly 97,000 complaints in 2023, up from about 86,000 the year before.
Air Travel Consumer Report: January 2023 Airline Complaint Data
May 17, 2023 · Almost a quarter (23.4%) of the complaints received in January 2023 were against Southwest Airlines (2,534 complaints) and concerned the 2022 holiday travel problems that stranded millions.
Air Travel Is Getting Worse. That's What Passengers Are Telling …
Jul 5, 2024 · The Transportation Department said Friday that it received nearly 97,000 complaints in 2023, up from about 86,000 the year before. The department said there were so many complaints that it took...
Air travel complaints have soared to nearly 100,000 | Fortune
Jul 5, 2024 · Complaints about air travel have soared to nearly 100,000—even as flight cancellations decline. The Transportation Department said Friday that it received nearly 97,000 complaints in 2023, up...
Complaints about U.S. airlines climb at record pace : NPR
Dec 14, 2023 · Travelers filed more than 26,000 formal complaints about U.S. airlines in the first five months of 2023 — more than double the number filed during the same period last year, according to the...
U.S. Airline Passenger Complaints Set to Smash Records in 2023
Dec 14, 2023 · Despite significantly improving flight cancellation rates, air passenger complaints have surged. From January to September 2023, only 1.5 percent of all flights were canceled in the U.S., compared to 2.6 percent over the previous year.
Consumer Complaints Against Airlines Have Soared - skift.com
Dec 14, 2023 · U.S. travelers filed a total of 38,135 complaints against U.S carriers, foreign carriers, travel agents and tour operators during the first five months of 2023, according to the PIRG report,...